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Switzerland – Neccton’s mentor enters Switzerland with top operator StarVegas.ch

Player protection and AML provider, Neccton, has scored another major success in Europe in a new partnership with Swiss iGaming operator StarVegas.ch, operated by land-based entity, Casino Interlaken.

StarVegas has been running under the casino’s auspices for two years now and enjoys a market-leading status partly thanks to its partnership with Greentube, as well as exclusive access to some of Novoline’s leading online slots, which makes it a player favourite.

Now those players will enjoy enhanced behind-the-scenes protection with Neccton’s mentor software package. The operator has opted to not only use the responsible gambling module – alerting both player and operator to problem behaviours in real time – they are also using mentor’s powerful Anti Money Laundering (AML) software module. This brings protection to the operator while helping meet the Swiss Federal Gaming Board’s understandably stringent licensing requirements.

StarVegas’s online players will now be playing while mentorDe op AI gebaseerde oplossing analyseert hun gedrag in realtime om te voorkomen dat problematische gokgewoonten zich ontwikkelen. De software herkent mogelijk problematisch gedrag en helpt zowel speler als operator het probleem te identificeren en aan te pakken.

mentor is een baanbrekende tool voor het volgen van spelers die de operator waarschuwt en rechtstreeks contact opneemt met spelers die kritisch gedrag vertonen. Spelers worden bijvoorbeeld geïnformeerd wanneer hun stortingsfrequentie aanzienlijk toeneemt, en helpt klanten met geïndividualiseerde feedback beter geïnformeerde beslissingen te nemen over hun spel.

Dr. Michael Auer, Director and Head of Development at Neccton, said: “Our business in Europe has really grown in the last couple of years, and we are really delighted that another leading operator has joined our family. Our AML module is becoming recognised as an essential part of any operator’s armoury, and this deal reinforces that.”

Jens Sellgrad, COO StarVegas, added: “With the introduction of the mentor software, StarVegas is the only Swiss online casino to offer our players the most innovative tool for responsible gaming. Mentor helped us to increase the efficiency of daily work processes and the quality in the fulfillment of legal requirements.”